Frequently Asked Questions

You are purchasing access to live French coaching sessions with a professional teacher.
This is a service — not a downloadable product.

After your purchase, you will receive an email with instructions to book your session.
You can choose a date and time that suits you within 7 days.

All sessions are conducted live via Google Meet.

  • Trial session: 10 minutes
  • Regular sessions: 20 minutes

Each session is focused and personalized to your level.

It depends on your plan:

  • 1 month → 1 session
  • 3 months → 3 sessions
  • 6 months → 6 sessions
  • 12 months → 12 sessions
  • 24 months → 24 sessions

You receive one session per month during your subscription.

Yes. You can book your session at a time that works best for you.
We offer flexible scheduling to fit your availability.

You will receive:

  • a confirmation email
  • instructions to book your session
  • access to support if needed

You must schedule your session within 7 days of purchase.

If you miss your scheduled session without notice, it may be counted as completed.
We recommend contacting us in advance if you need to reschedule.

Due to the nature of our service, refunds are generally not offered once a session has been booked or completed.

We recommend starting with the trial session before committing to a plan.

No. This is a live coaching service.
All sessions are conducted online via Google Meet.

You only need:

  • a device (phone or computer)
  • internet connection
  • access to Google Meet

You will receive your meeting link after booking.

Yes. We work with all levels — from complete beginners to advanced learners.

You can contact us anytime at: support@flixprime.services
We’re happy to help with any questions.

About FlixPrime

We are a small team of dedicated French teachers passionate about helping people learn the language in a simple, practical, and flexible way.

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